{"id":28132,"date":"2026-04-07T11:49:39","date_gmt":"2026-04-07T11:49:39","guid":{"rendered":"https:\/\/indianhairs.com\/?page_id=28132"},"modified":"2026-04-07T11:49:43","modified_gmt":"2026-04-07T11:49:43","slug":"%f0%9f%92%b0-refund-return-policy","status":"publish","type":"page","link":"https:\/\/indianhairs.com\/?page_id=28132","title":{"rendered":"\ud83d\udcb0 REFUND & RETURN POLICY"},"content":{"rendered":"\n

Effective Date:<\/strong> 01-04-2026<\/p>\n\n\n\n

1. General Policy<\/h3>\n\n\n\n

Due to hygiene reasons, hair products are subject to strict return conditions.<\/p>\n\n\n\n

<\/div>\n\n\n\n

2. Eligibility for Returns<\/h3>\n\n\n\n

Returns are accepted only if:<\/p>\n\n\n\n

    \n
  • Product is unused<\/li>\n\n\n\n
  • Product is in original packaging<\/li>\n\n\n\n
  • Return request is made within 3\u20135 days of delivery<\/strong><\/li>\n<\/ul>\n\n\n\n
    <\/div>\n\n\n\n

    3. Non-Returnable Items<\/h3>\n\n\n\n
      \n
    • Used or worn hair products<\/li>\n\n\n\n
    • Custom orders<\/li>\n\n\n\n
    • Bulk\/B2B orders (unless defective)<\/li>\n<\/ul>\n\n\n\n
      <\/div>\n\n\n\n

      4. Damaged or Defective Products<\/h3>\n\n\n\n

      If you receive a damaged product:<\/p>\n\n\n\n

        \n
      • Contact us within 48 hours<\/li>\n\n\n\n
      • Provide photos\/videos as proof<\/li>\n<\/ul>\n\n\n\n

        We will:<\/p>\n\n\n\n

          \n
        • Replace the product OR<\/li>\n\n\n\n
        • Issue a refund (case-by-case basis)<\/li>\n<\/ul>\n\n\n\n
          <\/div>\n\n\n\n

          5. Refund Process<\/h3>\n\n\n\n
            \n
          • Refunds will be processed to the original payment method<\/li>\n\n\n\n
          • Processing time: 5\u201310 business days<\/li>\n<\/ul>\n\n\n\n
            <\/div>\n\n\n\n

            6. Shipping Costs<\/h3>\n\n\n\n
              \n
            • Return shipping costs are borne by the customer<\/li>\n\n\n\n
            • Shipping charges are non-refundable<\/li>\n<\/ul>\n\n\n\n
              <\/div>\n\n\n\n

              7. Order Cancellation<\/h3>\n\n\n\n
                \n
              • Orders can be cancelled within 12\u201324 hours<\/strong> of placing<\/li>\n\n\n\n
              • Once shipped, cancellation is not possible<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-28132","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/indianhairs.com\/index.php?rest_route=\/wp\/v2\/pages\/28132","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/indianhairs.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/indianhairs.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/indianhairs.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/indianhairs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=28132"}],"version-history":[{"count":1,"href":"https:\/\/indianhairs.com\/index.php?rest_route=\/wp\/v2\/pages\/28132\/revisions"}],"predecessor-version":[{"id":28133,"href":"https:\/\/indianhairs.com\/index.php?rest_route=\/wp\/v2\/pages\/28132\/revisions\/28133"}],"wp:attachment":[{"href":"https:\/\/indianhairs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=28132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}